Terms of service

Welcome to www.hammocks.ae. By accessing or using this website, you agree to be bound by these Terms and Conditions of Use. Please read them carefully before making any purchase.

1. Company Information

This website is operated by:
Business Name: Cielo Hammocks
Website: www.hammocks.ae
Contact Email: sales@cielohammocks.com
Mailing Address: Calle 65 #510, C.P. 97000, Mérida, Yucatán, México

2. Acceptance of Terms

By browsing this site or placing an order, you confirm that you have read, understood, and accepted these Terms. If you do not agree with them, please do not use this website.

3. Eligibility

You must be at least 18 years old or of legal age in your country to purchase from this site. You are responsible for providing accurate information and keeping your account credentials secure.

4. Product Information

All products are described as accurately as possible. Prices are listed in U.S. dollars and may change without notice. We reserve the right to modify or discontinue products at any time.

5. Orders and Payments

Orders are subject to availability and acceptance. Payment must be made in full at checkout using available payment methods. We reserve the right to cancel orders with pricing or inventory errors.

6. Shipping and Delivery

We ship globally. Shipping costs and delivery estimates are shown at checkout. Orders are typically shipped within the stated timeframe. For international orders, customers are responsible for any import duties or taxes. Title and risk pass to you upon shipment.

7. Returns and Refunds

You may cancel your order within 14 days of delivery (EU customers) or according to our posted Return Policy. To request a return or refund, contact us at sales@cielohammocks.com. Items must be unused and returned in original condition. Some items may be non-returnable; see our full Return Policy.

8. Warranties and Disclaimers

Products are sold "as is" unless otherwise stated. We disclaim all warranties to the fullest extent allowed by law. This does not affect mandatory consumer rights in your country.

9. Limitation of Liability

To the extent permitted by law, we are not liable for indirect, incidental, or consequential damages. Our maximum liability for any claim shall not exceed the amount paid for the product in question.

10. Privacy and Data Protection

Your information is handled in accordance with our Privacy Policy. We comply with applicable data protection laws, including CCPA, GDPR, and others. Please review our Privacy Policy for full details.

11. User Conduct

You agree not to use the site for unlawful purposes or to post harmful, abusive, or infringing content. We reserve the right to suspend accounts that violate these rules.

12. Intellectual Property

All website content is owned by Cielo Hammocks or its licensors and protected by intellectual property laws. You may not reproduce or distribute any content without our written permission.

13. Third-Party Services

We are not responsible for content or services of third-party websites linked from our site. Use of those services is at your own risk.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of [Insert State], USA. Disputes shall be resolved in the courts of [Insert State], unless otherwise required by local consumer law.

15. Changes to Terms

We may update these Terms at any time. Updated versions will be posted on this page with a new effective date. Continued use of the site constitutes acceptance.

16. Contact Us

For any questions about these Terms, please contact us at:
Email: sales@cielohammocks.com
Address: Calle 65 #510, C.P. 97000, Mérida, Yucatán, México